Is there a cost to use this service?
What are your hours?
9 a.m. to 9 p.m. 7 days a week
Am I allowed to call on behalf of someone else?
Will I need to provide any personal information when I call?
Our nurses do ask for minimal information when people call, such as name, date of birth, and an address if the situation is serious as an ambulance may need to be sent. People may opt out of giving any information, but the more information they are willing to give, the more thorough our nurses can be.
How can you be sure the information you are giving is correct without actually seeing the person?
We use nationally recognized guidelines. Our nurses also have access to a board certified physician.
What kind of calls do you take?
Calls related to illness or medical conditions.